According to this working experience I can only conclude this observe seems to get business as standard for American Airlines, Primarily immediately after witnessing signals about not taking away cots from specified spots. How can a firm justify obtaining over fifty Grownups snooze on cots in an plane terminal? This must be a priority for the fireplace Marshals!
Upon landing in Roatan on Feb fourteen, I discovered a piece of my luggage was still in Miami And they might have it over the airplane on another flight from Miami to Roatan, the subsequent Saturday!
I would love a credit history for a flight we missed from Phoenix to Spokane. We skipped the flight mainly because it took us so lengthy to acquire thru customs. We were traveling from Mazatlan and likely thru customs in Phoenix.
My Close friend of mine booked my mom a reservation from haiti to miami fl I paid her $three hundred to buy me the fares nonetheless she didn't advised me the flight will probably be scheduling with a nonrevenue flight it had been a ridicullus moment for all of us, quesion I've In the event the seat just isn't assure why did she took The cash from me
I will never be use AA once again!! I booked a flight for me and my son to join our relatives on family vacation. Extended Tale shorter a thing came up and we've been not able to go right now. I named your business with more than a weeks see. Canceled the struggle with telephone rep John; who was really well mannered. He did not say something about the amount of cost I would be arise for canceling the flight. I referred to as back to question in regards to the cost and I had been told that I will be demand $two hundred by AA and $fifty through the supply I accustomed to reserve the flight per particular person. That I might have a $15 credit for each individual… I asked to talk to her supervisor and Michelle Morgan was the individual I upcoming talked to. She was no help, I asked to talk to her supervisor and she said that there was no-one higher than her. I explained to her which i was positive that there was a person higher than her. Finally she said which i could go to The client relations Net-web site. Once more I requested her 2 times for her supervisor’s title and she or he replied shopper relations. I all over again told her I needed the identify of her immediate supervisor, the individual that she noted to…the title provided was Jalia Elisidi .
I just wanted to say that my experience using this type of flight and American Airlines personnel was the worst I've ever experienced by having an airline. The vacation to LAX from TPA was Alright apart from flight attendants don’t smile or act like they like their Work any longer. The return flight was a nightmare. It began when we obtained an email the morning of our flight stating that we required to improve our seats which were Beforehand selected. We did just that & checked in on-line. After we obtained for the airport our boarding passes still had the aged seats which we experienced to alter for the baggage sign in counter (all over again employees were not pleasant in any respect).
06/eighteen/sixteen – Have been a loyal, Recurrent flyer consumer for more than 30 a long time. I h ave under no circumstances found these kinds of very poor consumer service and apathetic attitudes from AA workforce. Currently sitting at Miami Intercontinental, on a transparent sunny saturday early morning, touring with 2 young youngsters wanting to get to Asheville with your airlines (history locator: WCEARA), but our flight to Charlotte was quickly delayed, triggering us to miss our flight to Asheville, all other flights are comprehensive, we have been despatched BACK as a result of safety because your team for the gate couldn’t (or wouldn’t), help us (which was pleasurable), then needed to run again Ahead of we could get into the ticket counter as the flight departure was bumped again up!
On arrival in Panama with flight AA959 one of many 2 luggages, a Roncato luggage, ( images hooked up ) worth €189 arrived damaged. I quickly went to the right Business inside the airport, the place the only remark was they handed me a « checking Write-up Injury observe », which I enclose herewith. I used the next day searching for a brand new luggage and endeavoring to get in touch together with your places of work via the telephone figures indicated about the said doc with no, nonetheless, getting any reply – the mobile phone is never answered and the road goes blank soon after many minutes of ready, regardless of which quantity I dial. I As a result move forward my journey and on my arrival in Miami airport for my return journey (flight AA2198 on March 24) I all over again seek to Make contact with your Workplace for the airport, but the sole advice they may give me was to problem a criticism via your website, which I am now carrying out. Aside from the above, I do have A further – and probably additional critical – complaint. At some time of my reservation I paid out an additional $88 ($44 Each and every) for extra consolation seats. To my surprise, the seats turned out for being the conventional – no added – seats.
I happen to be within the phone for 3 several hours wanting to take care of a problem where by my bag was break up open and my possessions lacking.
Regardless of what took place on this situation, we hope you may continue on to pick out American Airlines in your vacation requires. We will work hard making sure that you receive the service you expect and have earned.
I sincerely hope to get a favourable reply throughout the up coming several days, so I am able next to continue employing American Airways for my journey.
The latest flight from Austin to Ft Myers on which I'd asked for wheelchair help did not supply any jetway aid and Definitely very little in Ft Myers from airplane to baggage claim and NOONE to ask.
my edge no. is 37wrt16. i took flight no. 2910 from montgomery al on dec 24, arrived in colorado springs the same day. i have compensated for any roundtrip fare. I'm scheduled to leave on dec 31. my problem to you personally is is it possible to be sure to help me to return earlier. That is why. the evening i arrived in colorado springs, i needed to be taken to your unexpected emergency place. i could not breathe correctly. I've a fundamental lung condition, that is certainly inoperable. i visited my dr. before i came for just a Examine-up, advised him the place I had been going for the holidays.
I termed am. air on three/25/sixteen to request if with a return inter-national flight if I could devote the night in the aircraft modify metropolis, (where we first enter the United states of america in advance of occurring to accomplish the flight house), to relaxation, and choose the battle up the following day With all the exact same ticket to fly dwelling. I’ve finished this just before coming house from Europe with out a problem. I also pointed out which i was buying the tickets with my visa points.